Paymongo Academy

Learn how to use our products to accept payments, send payouts, and grow your business.

An overview of PayMongo

What is PayMongo?

Here, you will learn the step-by-step process in creating your PayMongo account and what requirements you need to get started.

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2 mins
Account activation

Activating your account

In this video, we'll explain more about our quick activation process for verifying the validity of your business.

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2 mins
Documents needed for activation

Submitting documents for activation

Get started on your activation process. Check out this handy list of documents you need to submit to our Onboarding team.

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3 mins
Transaction fees, rates, and charges

How our pricing works

We want to make it as easy as possible for businesses to use the PayMongo platform! Learn everything you need to know about our pricing below.

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2 mins
Accept payments through our products

Ways to accept payments with PayMongo

Here's a quick overview of our payment collection products!

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2 mins
The PayMongo dashboard

Navigating the Dashboard

Learn how to handle all your online payments like a pro with the PayMongo Dashboard.

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4 mins
Manage your payments

Managing your payments

PayMongo makes it possible for you to efficiently manage your payments. Here’s a step-by-step guide on issuing refunds and exporting payments with a few clicks on your PayMongo Dashboard.

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1 min
Exporting payments

Exporting payments

Here you'll learn how to use the export payments feature and how to generate a CSV report for your transactions.

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2 mins
Refunding payments

Refunding payments

Learn how you can fully or partially refund your customer’s payments.

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2 mins
Request for official receipts

Requesting for official receipts

PayMongo can issue Official Receipts (ORs) on a monthly or quarterly basis. Learn how to request for official receipts here.

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1 min
Learn about when you'll receive your payments

Receiving payments

In this lesson, you’ll find out the difference between payments and payouts. You’ll also learn how and when you can receive your payments.

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3 mins