Keep your business safe from online scams, phishing and other types of fraud

Illustration of a laptop displaying a phishing scam message, with security icons like a lock and key, symbolizing online security risks.

Protect your online account:

Don't share your login ID and password

Don't store your login ID and password on your computer.

Regularly change your password and avoid using easy-to-guess passwords such as names or birthdays.

Illustration of a folder with a key, coins, and a warning sign, symbolizing financial security risks or data breaches.
Illustration of a secure vault with an email and password field, symbolizing data protection and cybersecurity.

Don’t share personal information.

Never share information such as your address, mother’s maiden name or bank account number – unless the one collecting the information is reliable and trustworthy.

Make sure the website you’re visiting is safe.

Don't click links from unreliable sources. Before logging in to your PayMongo account, make sure you are accessing https://dashboard.paymongo.com/ or https://www.paymongo.com/.

Illustration of a magnifying glass and a secure padlock with a checkmark, symbolizing security and verification.
Fingerprint scan with a warning icon and an unlocked padlock, symbolizing security risk.

Protect your computer from hackers, viruses, and malicious programs:

Never download any file or software from unfamiliar sites or sources.

Ensure that you have a reliable antivirus and firewall on your computer.

Secure your personal computer with a login password when you leave it unattended.

Keep records of your online transactions:

Keep a backup copy of your transaction history and regularly check your records to make sure that there are no errors and unauthorized transactions.

Digital payment concept with receipts, a smartphone, credit cards, and coins.

PayMongo will never ask for your personal information or login credentials via email, text message, or phone call. Do not entertain if you receive a call, text or email asking you to provide any confidential information. Immediately report the incident to support@paymongo.com.